An automated check reads incoming documents the moment they arrive, flags exactly what's missing, and drafts the follow-up request — cutting what used to be days of back-and-forth down to one message.
What people were doing manually: a staff member had to read every incoming document closely enough to know what it should contain, compare it against what was actually there, and then write a request for whatever was missing — usually only after the gap had already caused a delay downstream.
The system reads each incoming document as soon as it comes in, checks it against the fields and attachments the job type requires, and — if anything's missing — drafts a specific, ready-to-send request naming exactly what's needed. A person reviews the draft and sends it. Nothing goes out to a customer without a human okaying it first.
Now: the computer reads what came in the second it arrives, spots what's missing, and writes one polite request for all of it. A person reads it and hits send. The multi-day detection delay is gone, and requests go out complete on the first try instead of trickling in one missing item at a time.
I'd build the validation rules as data from day one instead of code — early on, adding a new document type meant a code change; making the rules configurable would have let non-engineers extend it without waiting on me.
This system was built as part of my day job at an engineering services firm, described generally and without the employer's name out of respect for their confidentiality. I don't have screenshots or a demo of that live system to share publicly. If you want to see the same category of automation running on a fictional example, ask — that's something I can build to show, not just describe.
Tell me what your team chases down by hand and I'll tell you plainly whether this applies.
Show Me Your Workflow