Tyler Young · process automation & custom software

Custom software that cuts paperwork and keeps your business moving.

I'm a software engineer with 12 years building production systems, the last 5 working hands-on with AI. I help growing service businesses replace manual email, spreadsheets, documents, and customer follow-ups with dependable software and automation.

Based in Walworth, serving businesses across Wayne, Ontario, and Monroe County, Rochester included.

Tyler Young, software engineer in Walworth NY
Walworth, NY
Who this is for

Built for businesses where office work has outgrown the spreadsheet.

Commercial HVAC & plumbing contractors
Property management companies
Equipment & small engine repair shops
Engineering & inspection firms
Multi-location service businesses
Professional firms buried in paperwork

Usually the best fit is a company with 10–100 employees, recurring administrative work, and a process that becomes harder every time the business grows.

Common first projects

What usually gets automated first

Field tickets checked before billing

Service tickets and job PDFs get read the moment they're submitted. Missing signatures, hours that don't add up, and parts that never got billed are flagged before the invoice goes out.

Maintenance requests triaged

Requests from tenants or customers get sorted by urgency, routed to the right tech, and the requester gets an automatic update, so the office stops playing phone tag.

Parts tracked, customers informed

Parts on order and repairs in progress live in one place, and customers get a status update without anyone picking up the phone.

What I do

Four ways I take work off your plate

Integrations, websites, APIs, and document processing are tools used inside all of these. AI gets its own page because people ask what it can actually do, and the honest answer is more useful than the hype.

Business process automation

Replace repetitive email, spreadsheet, document, and data-entry work with systems that do it automatically and flag what needs a human.

Learn more →

Custom operational software

Portals, dashboards, quoting systems, job trackers, and internal tools built for exactly how your business runs.

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Existing software rescue

Fix incomplete, unreliable, poorly documented, or outgrown applications — including ones a freelancer left unfinished.

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AI automation for business

Documents read automatically, email triaged, quotes and follow-ups drafted for a person to approve. The boring part handled, a human still in charge.

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Proof, not promises

What this looks like when it's finished

A few of the systems I've built, with the problem, the fix, and the measurable result written out in full on the case studies page.

Paperwork that shows up wrong

Nobody chases missing info anymore

An automated check reads incoming paperwork, spots what's missing, and drafts the request — a person just hits send. Read the case study →

"Where's my order?" calls

Customers stopped calling for updates

A generated status page gives customers a real answer instead of "In Progress," cutting status-check calls. Read the case study →

My own product

Restock Radar

Watches what's selling, predicts when each product runs dry, and emails the owner what to reorder and when. Read the case study →

See all case studies →

Start here

Send me one workflow that wastes time.

Tell me what your team repeatedly copies, downloads, emails, checks, or follows up on. You'll get a free 1-page breakdown: whether it can realistically be automated, what it would take, and a ballpark price. No strings attached.

Goes straight to me, nobody else. Or call/text (315) 333-0868 if that's easier.

How this is priced

Fixed prices, set before any code is written

EngagementPrice
1-Page Breakdown: whether your workflow is worth automating, what it would take, and a ballpark price. Often with a quick demo of the fix.Free
Automation Build: one workflow automated end to end, like field tickets checked before billing or requests triaged and answered. Fixed price, 50% to start, 50% when it's working.$3,000 – $10,000
Operational System: portals, dashboards, multi-step workflows, integrations, and reporting.$10,000 – $30,000+
Care Plan: hosting, monitoring, maintenance, AI and API usage costs, and small updates so it keeps running.$300 – $750/mo
Workflow Assessment (optional): for messy, multi-system projects that need mapping before a fixed quote. Credited toward the build.$1,250
Getting started

Three steps, no commitment

1

Tell me the workflow

Use the form above or call. One paragraph about what's slow or error-prone is plenty.

2

You get a 1-page breakdown

Whether it's worth automating, what it would take, and a ballpark price, usually within a day or two. Often with a quick demo.

3

Fixed price, then build

If it's worth doing, the price is fixed before any code is written: 50% to start, 50% when it's working. Bigger, messier projects start with a paid assessment.

Who you're dealing with

Local engineer, plain answers

Tyler Young is a New York-based full-stack software engineer with 12 years of production experience, the last 5 building hands-on with AI. He builds business systems, integrations, document workflows, reporting tools, and AI-assisted operational software. He works directly with growing businesses and provides white-label technical delivery for agencies.

More about my background →

Fair questions, straight answers

We're not a "techy" business.

Perfect. The biggest wins are always in the least techy shops. If your team uses email and spreadsheets, there's something worth fixing.

We already have an IT guy.

Keep him. I don't compete with printers-and-passwords support; I build the systems nobody's IT guy builds. Happy to work alongside him.

What about our customer data?

Before anything is set up, we go through exactly what data goes where, in plain English. Plenty of fixes don't touch AI or the cloud at all.

Where I am

Actually local, not a call center

Based in Walworth, NY

Not a franchise, not an agency in another state.

Serving Wayne, Ontario & Monroe County

Walworth, Ontario, Macedon, Palmyra, Marion, Williamson, Newark, Penfield, Fairport, Webster, and the greater Rochester area.

One number, I answer it

(315) 333-0868. Call or text, whichever's easier.

Send me one workflow that wastes time.

You'll get a free 1-page breakdown: whether it can realistically be automated, what it would take, and a ballpark price.

Get My 1-Page Breakdown

Or call and text (315) 333-0868. I answer it myself.