Tyler Young · process automation & custom software
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Existing software rescue

Someone built you something. It doesn't work right. Now what.

Incomplete builds, unreliable systems, undocumented code, and applications that outgrew whoever built them — diagnosed honestly and fixed, or replaced, without pretending the original approach was fine.

When this applies

Common ways a project ends up here

A freelancer disappeared partway through, and no one else can pick it up.
The system technically works, but breaks in ways nobody can explain.
There's no documentation, and the person who built it is gone.
What worked for 5 customers falls over at 50.
Deployment is a mystery — nobody's sure how updates even go live.
You need a straight answer on whether to fix it or start over.
How it starts

A diagnosis before a decision

Before committing to a rebuild or a fix, I go through the codebase, the infrastructure, and how it actually fails, then give you a plain answer: what's salvageable, what isn't, and what each path costs. That's a Workflow Assessment applied to an existing system rather than a manual process — see pricing on the home page.

What happens next

Fixed, documented, and handed off properly

Stabilize

Stop the bleeding first — the bugs or outages actually costing you money or customers right now.

Document

Write down how the thing actually works, so it's never a single point of failure again.

Improve or replace

Fix what's fixable. Replace what isn't. Either way, you end up owning something you understand.

Where to start

Send me what you're dealing with

Get a Diagnosis